We know we can count on Outstanding Performance to deliver a high-quality service for our in-person and online simulations and exams. Our medical students have benefited greatly from their reliability, expert well-prepared actors, and consistency of performance across multiple iterations. It is a real pleasure to work with Janine Knowles; she is exemplary in her proactive, constructive approach, problem-solving skills, professionalism and responsiveness to feedback.

Outstanding Performance has unfailingly come up with the goodies over the just over thirteen year history of the Rural Medical Immersion Programme of the Otago Medical School.  Janine has consistently provided well trained actors who understand the assessment process we engage them for.  They act out and interpret a variety of short clinical scenarios, repeating them faultlessly for each examination candidate in our seven teaching centres.  What is remarkable is their ability to stay in role and deliver consistent performances in the face of multiple students, each with different approaches to the same scenario, truly an art.  It is a pleasure to work with them.

We have been working with Janine and her team of actors at Outstanding Performance for quite a few years and continue to be impressed with their amazing communication, collaboration, and professionalism.  The actors who provide us with standardised patients for our OSCE’s are adaptable and provide realistic encounters for our post-graduate students at AUT.   I have nothing but positive things to say about Janine Knowles and Outstanding performance.

I have worked with Outstanding Performance actors in simulated consultations for medical students in both learning and assessment (OSCE) contexts for several years.  The actors are well-prepared, play their roles authentically and a pleasure to work with.  Outstanding Performance is always responsive to my requests and feedback.